1. INTRODUCTION
Sage Cleaners
("we," "our," or "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your data.
2. INFORMATION WE COLLECT
2.1 Information You Provide
We collect:
Name
Contact information
Payment info
Garment preferences
Communication preferences
2.2 Opt-In Consent Records
We store date/time, method, phone number, and consent text when you opt in.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
2.3 Automatically Collected Data
We collect device info, IP address, geolocation, page views, time spent, etc.
2.4 Cookies
We use tracking tools like cookies, web beacons, and pixel tags.
3. HOW WE USE YOUR INFORMATION
We use your data to:
Provide services
Fulfill orders
Send SMS updates and promotions
Personalize your experience
Support customers
Improve operations
Ensure security
Meet legal obligations
4. DISCLOSURE OF YOUR INFORMATION
We may share your data with:
4.1 Service Providers
(payments, hosting, support, messaging)
4.2 Affiliates
under our control
4.3 Legal Authorities
(when required)
4.4 Business Transfers
(e.g., sale or acquisition)
4.5 Note:
We never sell or rent your personal info.
5. TEXT MESSAGE COMMUNICATIONS
5.1 Consent
– Only sent to users who opt in.
5.2 Content
– Promotions, order updates, reminders (max 3/month)
5.3 Toll-Free
– Some messages may be sent from a toll-free number
5.4 Opting Out
– Text "STOP" to unsubscribe
5.5 Help
– Text "HELP" or email
care@sagecleaners.com
6. DATA SECURITY
We safeguard your personal data with appropriate security measures.
7. DATA RETENTION
We store data only as long as needed, including 4 years for opt-in records.
8. YOUR PRIVACY RIGHTS
You may request:
Data access
Correction
Deletion
Processing restrictions
Portability
Objection to processing
Contact us at care@sagecleaners.com to exercise your rights.
9. COOKIE POLICY
9.1 What are Cookies
Small files stored on your device
9.2 Types
Essential, performance, functionality, targeting
9.3 Managing
You can manage cookies via browser settings
10. THIRD-PARTY LINKS
We’re not responsible for third-party website privacy policies.
11. CHILDREN’S PRIVACY
We do not knowingly collect data from anyone under 13.
12. CHANGES TO THIS POLICY
Updates will be posted with a new "Last Updated" date.
13. CONTACT US
Email:
care@sagecleaners.com
Phone:
(813) 543-8380
Mail:
care@sagecleaners.com
